When asked what is the very best ERP System in Malaysia, experts respond with a list of six alternatives that serve various organizations in various ways. The top 3 systems are Retail Management Software, Internet Solutions for Retail, and Customer Relationship Management Software. Of these, the first two applications systems are more common in the retail industry while the third platform, CRM, is more prevalent in the fiscal or business-to-business sector. The absence of a standard ERP methodology in Malaysia has made an IT landscape that looks much like a jigsaw puzzle where each piece is needed but none exist. This leads to the next challenges.
Organizations have different needs when it comes to ERP implementations. Retailers, for instance, may look for ERP solutions that will automate order fulfillment, reduce inventory, supply data analysis, provide real-time tracking, and integrate with customer and employee databases. Web-based solutions would enable e-commerce websites to update product information in real time and do inventory. Web-based applications could also be used to keep tabs on sellers, negotiate contract terms, and manage internal resources. The list for Web-based ERP software goes on, however, the point is that it’s critical for any ERP system to address the needs of different industries. The problem lies in choosing the right ERP system that would fit each organization’s unique needs.
Another major challenge is the lack of inter-function transparency and communication in ERP software. Most companies, for instance, fail to fully comprehend the nuances of integration with existing systems and find it difficult to ascertain which systems have to be implemented first and that may be phased out. There’s also the issue of integrating ERP modules with programs that have already been deployed. Typically, companies need the support of consultants to make ERP integration tasks simpler and more streamlined.
Another limitation for ERP implementation in Malaysia is its cost. Bigger companies would surely have the ability to afford ERP applications as its licensing prices are already within reach of most businesses. However, little and medium-sized companies would find it hard to purchase, install and integrate ERP applications due to its steep price tags. In addition, maintaining an ERP system would demand a lot of resources, which could seriously dent into the company’s capital.
Regardless of these constraints, some companies have managed to design robust ERP systems that feature all the functions required for a robust ERP system. Cogentrix, for instance, is one such ERP solution. This company designs and implements customized ERP systems that address the unique needs of companies. To be precise, Cogentrix has over two hundred elements that can be mixed and matched to create different scenarios for companies. Each scenario represents a normal business process that would have to be implemented in order to provide customers with the most accurate and up-to-date results. A typical Cogentrix ERP module would include Customer Management, Supply Chain Decision Support, and other modules that would complement and improve upon each other.
Small and medium-sized companies can’t afford to be complacent when it comes to ERP systems. Even if their budget isn’t that high, they ought to still invest in a good ERP system. The cause of this is the fact that ERP systems are designed to facilitate and streamline processes, which would in return translate to improved customer service, productivity and profitability. To ensure that ERP systems work for a company, it is necessary that you have a comprehensive evaluation and analysis done on a regular basis. This way, businesses can ensure that their ERP systems are modified and updated to suit the changing market trends and requirements. This way, companies can be assured that their ERP system works well and will continue to serve the purpose for which it was designed.
Another way to ensure that you get a top-notch ERP system is by employing only the best ERP consultants and technicians. There are numerous firms that claim to provide ERP systems and though they may be specialists in the industry, it would still be sensible to look at the quality of their services and the results they have produced for previous clients. You might want to consider referrals from clients or companies that have used the services of these consultants or technicians prior to making your final choice. Also, you could always do more research about the business, its history, technology and how it caters to your business’ unique needs and requirements. By doing so, you can make sure that your company will get the most from your ERP system.
Overall, choosing a top up system would require you to do a lot of homework. Researching about the different ERP systems available today and the details about their features, function and modules would be very helpful in deciding on the right one. With the information that you gathered, you can then assess your requirements and identify which one is ideal for your organization.